Terms of use

Here you will find all the useful information about the operation of our online store. Gallery-ekfrasi.gr wishes you to know in a direct, simple and clear way the terms of use of our online store. Respect for your Personal Data is above all our ethical duties and not only legal and is in full compliance with the provisions of the General Regulation of Personal Data, known as GDPR and Greek and European legislation.

Terms and conditions of use

General

The Terms and Conditions of Use of this website gallery-ekfrasi.gr and the Privacy Policy of its users describe:

1. The process of collecting personal data of users of the website / customers of the online store gallery-ekfrasi.gr

2. The use of this data by gallery-ekfrasi.gr and the terms of use of this website.

A user of our website is considered anyone who visits it in order to purchase a product - products available in it, ie in the online store gallery-ekfrasi.gr, as well as the one who refers to the website as a visitor.

Customers of the online store gallery-ekfrasi.gr, are characterized by those who complete an order and proceed with the purchase, as well as proceed with a telephone order.

The customer has the possibilities:

- To see the contents of his shopping cart ("My Cart"). The Cart displays the products that the customer has chosen to order. The Customer can place orders for products, the review or change of which (deletion of items, change of quantities) is possible at any time until the completion of the order.

- To complete his order and pay by choosing one of the payment options provided by the online store.

The customer, as well as the user of our website, from the moment he chooses to proceed with the use of the services of the online store gallery-ekfrasi.gr unreservedly and fully accepts these Terms of Use and the Privacy Policy.

In order to be consistent in the daily developments of technology and to continuously upgrade the services provided by us, the online store gallery-ekfrasi.gr reserves the right to unilaterally modify these Terms of Use, with the exclusive obligation of their publication on the relevant site of its website and without prior information to its customers. Our choice is related exclusively to the fact of the immediacy in the adoption of improvement practices of the services of the online store gallery-ekfrasi.gr.

Description of services

The online store gallery-ekfrasi.gr, is an online store, independent, with its own pricing policy, terms of payment, distribution and delivery of products.

The customer has the ability to place orders, according to the distinctions mentioned above for the Customers of the online store.

Upon completion of the order, the customer collects the following information: Name, Surname, Address, Postal Code, City-Area, Country, Telephone, e-mail and in case of invoice request, company name, activity, VAT number and D.Ο.Υ.

The above data are necessary for the processing of the customer's order from the online store and are made available to gallery-ekfrasi.gr, in order to be used for the perfect execution of the Customer's order for the communication with the courier companies and the collection of orders. , for the network of our store, the business of "VASILEIADI G. ATHENS".

Customer Obligations

The Customer of the online store gallery-ekfrasi.gr, is obliged:

- Not to use the website of the online store for the execution of acts, which may result in the prosecution or the initiation of any civil or administrative proceedings against gallery-ekfrasi.gr, for acts that are indicative but not exclusively described in the Penal Code, in Special Criminal Laws, in the Telecommunication Legislation, in the Legislation for the protection of Personal Data as well as in the relevant provisions or instructions of the European Union or the National Telecommunications Commission, the Personal Data Protection Authority and any other Public or Governmental and Service.

- Not to violate any form of Copyright of third parties.

- To strictly comply with the applicable terms of use of the online store gallery-ekfrasi.gr as well as the applicable regulations for the protection of personal data of its subscribers and / or visitors to its websites.

- To provide complete and true personal information during the ordering process.

- To provide correct and true Payment and Delivery Information for the orders placed by the online store.

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside of professional capacity) and has any problem with a purchase made from our Website, he can contact our company either by phone at 27210-96639 and 6972194809 or via e–mail to galleryekfrasi@yahoo.gr, can also initiate the ADR process through the single EU platform for electronic dispute resolution (ADR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.. You can also contact the European Consumer Center of Greece, at +30 2106460284, +30 2106460784 or by email at info@eccgreece.gr..

Modifications of the Service

The online store gallery-ekfrasi.gr reserves the right to modify the services provided or to suspend their provision temporarily or permanently, with or without notice. In any case that the Customer makes use of the services of the online store, it is considered that he has unreservedly accepted these terms of use and unreservedly acknowledges that the online store gallery-ekfrasi.gr is not responsible to the Customer for any modification, postponement or interruption of service of the service.

It should be noted that changes in the images of the products can be made at any time and always based on the discretion of the online store gallery-ekfrasi.gr

Products and information Responsibility of gallery-ekfrasi.gr

The online store gallery-ekfrasi.gr:

- does not bear any responsibility for any damage caused to the Customer by the exchange of information during the use of the services of the online store resulting from loss or delay in receipt or non-receipt or alteration of data.

- is not obliged to install the products of the online store.

- is not responsible for any information relating to product advertisements. The material, content and claims of the advertisements are the intellectual property and responsibility of the companies that advertise their products. We make no representations or warranties, written or implied, as to the accuracy and correctness of the information provided by our website. We disclaim any warranty, express or implied, direct or indirect, including implied warranties of quality or suitability for certain purposes.

- For all electrical products, the proof is the guarantee of each product. In case of improper operation or any damage gallery-ekfrasi.gr is not responsible and the consumer addresses our business directly.

Payment methods

The products are charged from 5-25 euros depending on their size and packaging and place of delivery

You can place your order with your credit or debit card through the highest security provided by alpha bank with the most modern and advanced international certifications. In a secure environment where you and the bank are alone, no third party [even us] can see your credit card transaction or numbers.

Bank account deposit

After depositing your money, please contact the customer service department to confirm the deposit at 27210 96639 or 6972194809 or send the deposit receipt via email galleryekfrasi@yahoo.gr

ALPHA BANK account 500002002018956
ΙΒΑΝ GR 2101405000500002002018956.
BENEFICIARY GEORGOULAKOU PANAGIOTA AND ANASTASIA

Receipt / invoice

In the process of completing the order it is possible to decide if you want a receipt or invoice.

Payment security

All card payments are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

Shipping methods

All paintings ordered online will be delivered within 7 to 10 days.

Send a ready-made frame to your space, in the dimensions you desire [with glass, paspartou, back backs]. Delivery is made at your place by COURIER with a corresponding charge.

You pay by bank deposit as well as by credit card payment, you can see payment methods in the category. Our excellent packaging ensures the transfer of works to your place.

The prices listed on the site of Gallery Ekfrasi include VAT at the rate of Greece. Local duties or taxes within EU countries are the responsibility of the customer.

For your immediate service you can contact daily [Monday - Wednesday - Saturday - 9 -2pm] and [Tuesday - Thursday - Friday 9-2 am and 6-9 pm] Phone 27210-96639 and 6972194809 or mail mail galleryekfrasi @ yahoo.gr

Returns

Changes and returns of products are made only when a different product has been shipped from that of your order. The time limit of the return is set 14 days from the date of receipt if you have already updated the gallery Expression by phone or mail. For the replacement, the wrong product needs to be returned within its original packaging, while the shipping costs are borne by the gallery.